We offer FREE EXPRESS DELIVERY Australia-wide on orders over $120.
For orders less than $120 we charge a flat rate $9.95 express postage.
For overseas enquiry within Oceania please Contact Us.
DELIVERY TIME & ORDER DELAYS
All orders received are processed, picked, packed and dispatched within 24 hours from our Sydney warehouse.
UPDATES FROM AUSTRALIA POST
Express Post guarantee temporarily suspended
Express Post is still available, and will continue to be prioritised as the fastest option for customers, but may not always meet the next business day delivery standard.
Please make sure your details are accurate to ensure a speedy delivery.
If you have made a mistake on your order we’ll fix this up for you.
If you have not received your order within the days (or hours) specified at the time of purchase please notify our team and we'll follow up with your order.
Occasionally if a particular product is in high demand we will need to re-order from SOFT99 Japan.
Please email your enquiry to firstname.lastname@example.org